Return Policy
At Ondas Inc., we strive to ensure customer satisfaction with every order. If you need to return a product, please review the policy below.
Return Window
Returns are accepted within 30 days of delivery.
Return Process
Customers must notify us prior to sending any return. Returns sent without prior authorization may not be accepted.
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To initiate a return, please contact us at:
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Email: info@ondas.com
Phone: 888-657-2377
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Please include your order number and reason for return in your message.
Return Shipping
Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as Ondas Inc. is not responsible for lost or damaged return shipments.
Return Address
Receiving – Ondas
FlatOut Fulfillment
2585 W 400 N, STE #300
Lindon, UT 84042
Refunds
Once your return is received, please allow 5–10 business days for the refund to reflect on your statement, depending on your payment provider.
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Original shipping charges are non-refundable.
Business Address
Ondas Inc.
222 Lakeview Avenue
Suite 800
West Palm Beach, FL 33401